It’s no secret I’m a Comcast hater. My first dip into the blogging world was a blog called “Things That Suck…..Like Comcast.” The best part about moving earlier this year was that I was leaving Comcast territory, so that meant I got to CANCEL my Comcast service for the first time since I started paying my own bills. They’ve been the thorn in my side for years, and I was able to cut ties finally. I still remember when I called to cancel and they asked me if I’d, “thought about simply transferring my Comcast service to my new place of residence?” to which I responded with a resounding F*** NO HAHAHA!!! I’ve never looked back since.
But today I got this e-mail and I couldn’t help but shake my head. Comcast has done it again. Forget the fact that I’m not a customer, nor was I ever valued, but have a read. It’s one thing to send out an e-mail in error, but the e-mail said We’ve increased your downloaded speeds, which turned out to be not true.
Dear Valued Comcast Customer,
We value your business.
You may have read an email from us in the last several days about a change to your Internet service. The subject line would have read:
Great News: We’ve Increased Your Download Speeds
The email was sent to you in error and we apologize for any inconvenience. Please disregard that email.
If there is any change to your service in the future, we will send you a separate email.
As always, we’ll continue to work hard to bring you the best online experience.
The Comcast Customer Care Team